Catalogue & ordering
A browsable catalogue inside WhatsApp, with a cart that hands off to a payment link or your existing checkout.
- Catalogue
- Cart
- Payments
Service 03 of 05 — WhatsApp automation
WhatsApp, doing the follow-up.
Catalogues, order updates, bookings and lead replies that run on WhatsApp — with a human able to step in at any point.
One builder
You talk to the person writing the code, not an account manager.
No handoffs mid-project.
Scope first
Written scope and price before work starts. Changes are priced before they are built.
No surprise invoices.
Your accounts
Domain, hosting, repositories and model keys stay in your name.
Everything is handed over.
After launch
A fix window is agreed in writing, with a maintenance option if you want one.
I do not disappear at go-live.
Scope
What this covers.
WhatsApp is where your customers already reply. This work turns the repetitive part of those conversations into a flow, without pretending the platform is free, unregulated or risk-free.
Booking & reminders
Appointment slots, confirmations and reminders, with rescheduling handled without a phone call.
- Slots
- Reminders
- Reschedule
Lead capture
Replies that ask the qualifying questions, store the answers and route the serious enquiries to you.
- Qualify
- Route
- Log
Notifications
Order, dispatch and payment updates sent as approved templates — not manual copy-paste.
- Templates
- Status
- Opt-out
How it runs
Four steps, no mystery.
The same sequence on every project. You always know what is being built, what it costs and what happens next.
01
Scope
We map the conversations worth automating and the ones that must reach a person.
02
Approval
Business verification, number setup and message templates submitted to Meta. This is their review, not mine.
03
Build
Flows, catalogue, handoff rules and a test number. You run through every branch before it goes live.
04
Live
Monitoring, template updates and a cost review after the first month.
Deliverables
What you get, and what I need.
No vague handover. The list on the left is what leaves my hands; the list on the right is what I need from yours to make it happen.
What you get
- A verified WhatsApp Business number and profile
- Approved message templates for each notification type
- A flow you own, documented so another developer can take it over
- Handoff to a human with the conversation context attached
- Opt-out handling that respects the platform rules
- A cost estimate based on your expected conversation volume
What I need from you
- A phone number that can be dedicated to the business
- Business documents for Meta verification
- Your catalogue, prices and delivery rules
- One person to answer escalations
- A decision on which conversations should never be automated
Straight answers
What I won't promise.
Most studios sell certainty they cannot deliver. These are the claims I will not make, and what I do instead.
If any of these matter to you, say so on the call.
- 01Unlimited free messages.Meta charges per conversation category, and template approval is theirs. I set it up; the meter is real.
- 02No risk of a number restriction.Compliant templates and opt-outs reduce it. Nobody can promise zero risk on a platform they do not own.
- 03That automation replaces your team.It removes repetitive replies. Anything unusual should still reach a person.
- 04Instant approval.Template review can take minutes or days. I plan around it; I do not control it.
Keep looking
The other four.
Start here
Tell me what you are building.
A short description is enough to start. I will reply within a day with whether I can help, what it would take and a straight answer on budget.